Client Testimonials"My agent Debbie is amazing! She always goes the extra mile to make sure I get the help I need!"
- Ryan O. "Debbie was outstanding in her customer service and helping me figure out the best coverage and reasonable cost. 😉 …" - Irish L. "We have home, auto and umbrella with Debbie at Wolf River Insurance Agency. She is amazing to work with and takes the time to answer your questions and provides you with the tools to make informative decisions. Highly recommend!!!" - Mary H. "The lady who checked me in and the don were so kind and personable!" - Laura M. "Wolf River Insurance Agency is the best!! They are easy to contact, great to work with, quick to respond to questions and needs!! I highly recommend that you contact them for ALL of your insurance needs! You won’t be disappointed!!" - Sue P. "Great personal focused company with very experienced agents who treat you like family!" - Jay Z. "Best insurance agent I've ever had!" - Travis O. "Very helpful, willing to answer questions and provide support!" - Hemant A. "Combining two homes is difficult enough but having issues with an insurance agent can create financial nightmares and marital strife for newly weds. After two years of insufficient policy coverage and incorrect claim reports, I decided enough was enough. One call to Debbie for a quote ended in a written policy before 24 hours was over. She is the best! She cleaned up the mess of the other agency and got us back on track. We can't thank her enough! Excellent customer service!" - Kevin M. "Debbie was a DREAM to work with! She was extremely responsive, answered all of my questions in detail, and gave my husband and I several options that worked best for our lifestyle. I would recommend Debbie and the whole Wolf River Insurance Agency team to anyone in the market looking for a great insurance company to work with!" - Garner K. "Wolf River Insurance Agency is a great company. Tom and Debbie are great people and are both very helpful! I would highly recommend this company!" - Lorie C. "Hello Everyone, We are the Johnson's, we were introduced to the owners of Wolf River Insurance Company through our former lenders. This team in our opinion is very family oriented! When you call, no matter what your concern they will definitely answer. Whether it's by phone, email or as we received a personal visit to our home. You are not just a number or a dollar amount, you are somebody! When this team changed venues, we voluntarily changed with team. Opting for a Live Rep verses a machine. Give them a try, you will not be disappointed! Got us a much lower rate than our past carrier, their network of partners is much larger. Therefore they were able to give us better options, annual policy decreased significantly. Which helped our monthly mortgage to decrease, the Johnson's are definitely Winning! Love these guys!" - Carolyn J. "Tom and Debbie have served our insurance needs for nearly thirty years. They are friendly, helpful, and responsive-ALWAYS! I strongly recommend them. In a world that had become increasingly impersonal, Tom and Debbie are a ray of sunshine." - Timothy M. "We have always been pleased with the service provided. We have purchased policies from the new agency and they helped us with claims at Farmers. We were always satisfied." - Mini-san A. "The Bergschickers are great! They will work hard for you to find the best rate. I highly recommend them." - MaryBeth J. "Tom and Debbie are really wonderful people who truly care about you. They took care if our insurance needs for all 6 years that we lived in TN. Everyone needs insurance, but what we need more is people like The Bergschickers so do yourself a favor and see them today." - Edwardough G. "My experience with Farmer's insurance has been great. Tom and Debbie handle updates and issues accurately and efficiently. A storm caused major roof damage to our home and Farmers responded immediately. On his first visit with me, Tom communicated his program with integrity, concern, and in a consultative way that really helped us make good decisions. Tom and Debbie are a great team. It would be worth your time to give them an opportunity to serve you." - Dwayne J. "Tom Bergschicker is a super insurance agent. During our time with Farmer's he helped in every way possible. He answered all questions posed to him. Debbie provided wonderful customer service. Debbie has always been friendly and helpful to the highest degree. I had a question during one of their rare vacations. Tom and Debbie monitor their voice mail and called me with the answer within an hour. I highly recommend Tom and Debbie. It would be difficult to find an insurance agent that works harder for his customers." - Jim S. "Tom and Debbie Bergschicker have been our agents for years. We have had routine house work done and filed a claim, no problem. One BIG home event was getting a new roof. Tom and Debbie walked us through this and made it effortless. The most important thing that has happened in our life was the loss of our 15 year old son to cancer. When we set up our policies with Tom and Debbie years ago, we decided to add policies for our kids. It was the best decision we have ever made. When Trey passed, there where no questions. Tom and Debbie handled the claim and delivered me the check - and I got a hug. If you don't have this team on your side, you are losing. The Erwin Family" - Lisa E. "I have known Tom and Debbie for several years now and they have been wonderful business people and fantastic supporters of the community. You can not get any better than these 2 people! Both very friendly and always with a smile on their faces. (And they cook delicious turkeys for Thanksgiving too!!)" - David S. "We are a local CPA firm and have not been a client with Tom very long. After experiencing his great client service I plan to be with Tom and Farmers Insurance for a long time. When I asked for his help with property and casualty for the firm he responded immediately in person with a range of options and we discussed each to arrive a a package that fits our needs. I would certainly recommend him as one that should be talked with before making a decision on insurance needs." - Chuck E. "My partner and I have known Tom and Debbie since we bought our first house in Bartlett in 2006. The first day we met I had a rough day at work and my partner got to their office before I did. When I walked in the door, Debbie said "so I have to keep you happy." My partner had told her I would be stressed out and in a bad mood when I got there due to my job. I was kinda of upset at him for saying that, but Debbie had me when she said it. We relocated to Nashville in 2009 and have our house here insured with them as well. A couple of years ago, Debbie contacted Johnathan to let him know we were going to get a large invoice for our rental property in Bartlett, because our renewal notice had inadvertently marked our kitchen as an Industrial style kitchen. She told him to tell me to ignore the invoice that she had already gotten it corrected. That's just one story of how Tom and Debbie take care of their customers. However, we consider them more than just agents....they have become our friends." - Chris M. "I have had a great experience with Tom as my insurance agent. Tom is reliable and knows his stuff. I highly recommend Tom Bergschicker!" - Scott A. "I have only known Tom and Debbie for a short time but there are no better people then the two of them. If I were going to have my insurance with anyone it would be with the Bergschicker's and I own my own insurance agency!!" - Jason R. "It's wonderful to have an agent like Tom. I have been doing business with the Bergschickers for over a decade and have experience the ultimate in service and response. They insure my family's cars, homes, and lifes. They have helped my wife and I consider our complete insurance needs as we have progressed from parents of youngsters to empty nesters. As with everyone, claims have occurred. They have been our avocates and patiently walked us thru all the processes to get things handled. They continue to proactively handle our changing needs and provide wise counsel. Great doing buisness with them." - David L. |
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